Expertise in managed IT services, business phone systems, IT consulting and cloud and carrier services, based in Texas

MANAGED IT SERVICES

Managed IT services focus on security and operations

What is a Managed Services Provider?

A managed services provider (MSP) offers management and support of IT network-based services, applications and equipment. As businesses become increasingly dependent on IT, the need for a reliable MSP that allows business owners and employees to focus on their core functions has become critical. The scope of service provided by an MSP varies according to the customer’s needs and can involve simple system upgrades to full network management and support for a pre-established monthly fee. The key element is that it is preventive and proactive in nature.

What Can We Do For You?

We provide proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network—without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your IT system, including the business value and services being received, which will help you plan and budget for future IT expenses.

“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to an MSP.”

- CompTIA, Trends in Managed Services study

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Benefits of our remote monitoring and managing service

Our remote monitoring and management (RMM) platform continually monitors the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency and focus on your core business functions. Benefits include:

  • Less time spent on IT concerns is more time spent nurturing your customers and growing your business.
  • Regular maintenance and support services are performed stealthily without disrupting your employees or workflow.
  • Customized reporting provides complete visibility into your network health and IT assets, allowing for timely budgeting of IT expenses.
  • Managed services ensure your IT network and assets remain operational for a pre-established monthly fee, allowing you to avoid unexpected expenses and reducing your overall IT costs.
  • Our RMM allows mobile access to customers, ensuring service and support.
  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation and disk cleanups to ensure your devices are properly updated and maintained at all times.
  • All system maintenance is performed during off-peak hours to minimize disruptions to your network.